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Krause technicians at their service van before an appointment

Haustechnik Krause

Plumbing, heating & electrics.One contact for everything – requests in English welcome.

For homes, landlords and businesses in North Rhine-Westphalia, Berlin, Frankfurt, Nuremberg and Munich. We usually get back to you within 5 minutes, and an appointment is often possible the same day.

How it works

  1. 1

    Tell us what's wrong

    Call us or send the form – two or three sentences and your postcode are enough.

  2. 2

    We call you back

    Usually within 5 minutes. We clarify the job, the cost frame and the appointment – often the same day.

  3. 3

    The Krause team comes by

    Prepared for your job. Anything beyond the agreed scope only after your OK.

FAQ

Frequently asked questions.

Your question isn't listed? Call us: +49 178 8658717

Where does Krause work?

In North Rhine-Westphalia (Ruhr area and Rhineland, including Essen, Cologne and Düsseldorf), in Berlin, in Frankfurt am Main and in Bavaria (Munich and Nuremberg). Tell us your postcode and we will check your address.

Can I make my request in English?

Yes. Requests in English are welcome – by phone or with the form on this page. Tell us your preferred language when you contact us.

How quickly will Krause get back to me?

We usually get back to you within 5 minutes. By phone we are available around the clock: +49 178 8658717.

Is a same-day appointment possible?

Often, yes. Whether a technician can come the same day depends on the location, the job and current workload – we tell you directly on the phone.

What will it cost?

We give you the cost frame before the appointment. Additional work is only carried out after you have agreed to it.

Is Krause insured?

Yes. Krause holds business liability insurance with Allianz. Damage we are liable for during our work is covered up to €5 million.

Is a request already an order?

No. Submitting a request does not create a paid order. We will name your contracting party before you place the order.

Request

Tell us what you need.

We usually get back to you within 5 minutes. For emergencies such as escaping water, please call us directly.

24/7: +49 178 8658717

Requests in English are welcome. Tell us your preferred language and we will take it into account.